General Terms and Conditions

  • Unless individual agreements have been reached, all business relationships arising between the residential property provider BFH Immo GbR (hereinafter the landlord) and the customer (hereinafter the tenant) are subject exclusively to the following general terms and conditions in the version valid at the time of the order. We will recognise other terms and conditions to the contrary only in the event of prior written consent.

  • After a booking enquiry made in person, by telephone, in writing or online, a rental agreement concerning furnished apartments for temporary use will be concluded between the tenant and the landlord in accordance with § 549 II (1) of the German Civil Code (BGB).  All resulting rights and obligations must be fulfilled by both parties.

  • The term of the rental agreement is for temporary use only and therefore ends on the date specified in the rental agreement without any requirement for notice to terminate. The minimum rental period for a Cosy(+) apartment is 2 months, for a Comfort apartment 3 months, starting on the 1st or 15th of each month. Rental by the day or partial reimbursement for unused days per month of rental are excluded.

  • The full rent includes all costs of accommodation (including electricity, heating, water, WiFi and included services, as well as the VAT rate in effect on the date of conclusion, currently 7%). The rent is always paid directly to the landlord (usually advance monthly payment).

  • On conclusion of the rental agreement, the tenant must deposit a collateral payment to the landlord’s account no later than the date of the handover of the apartment. Upon termination of the rental agreement, the deposit will be refunded within a reasonable time after the vacation and return of the apartment, provided that there are no actual or expected claims against the tenant arising from the rental relationship. The one-off cleaning fee will be deducted from the deposit at the end of the rental period.

  • The tenant must take out or provide evidence of liability insurance when moving in to the apartment. The tenant may use the rented premises for residential purposes only. Only the person named in the rental agreement as the user of the residential property is authorised for its use. The tenant is obliged to treat the premises and all of its contents with care and to use technical equipment properly. The tenant is liable for any damages caused by culpable violation of the duty of care incumbent upon him.

  • The apartment is a non-smoking apartment. In the event that smoking nevertheless takes place in the apartment, an increased cleaning fee in the amount of at least € 400 will be charged to ensure that the subsequent tenant can move into a pleasant living environment.

  • Cancellation policy: You can cancel your booking within two weeks in writing (e.g. letter, fax, e-mail) without stating reasons. To adhere to the cancellation period, it is sufficient to send the cancellation to the landlord in good time.

  • Consequences of cancellation: In the event of effective cancellation, payments and benefits received by both parties must be returned. If in the event of cancellation the property cannot be rented to another party, the following costs will be incurred by the tenant: Cancellation 8 days or less before the booked arrival date = 100% of the agreed rental fee. Cancellation between the 9th and 30th day before the booked arrival date = 60% of the agreed rental fee. In the event of cancellation at least 30 days before the booked arrival date, no proportionate costs will be incurred.

  • To the extent permitted, place of jurisdiction for all legal disputes is 54516 Wittlich. The contractual relationship is subject exclusively to German law to the exclusion of private international law and the United Nations Convention on Contracts for the International Sale of Goods.

  • Should one or more provisions of these terms and conditions be invalid, this shall not affect the validity of the contract as a whole. The ineffective regulation shall be replaced by the relevant statutory provision.